Fix Forward Client Profile – Richard Thomas Pt 2

In the follow up to our original post ‘Fix Forward Client Profile – Richard Thomas Pt 1‘, we caught up with recent client Richard Thomas to discuss his experience using Fix Forward for the recent renovation on his family home in Claremont, Cape Town.

After deciding to give Fix Forward’s team of specialist contractors a try, Richard Thomas undertook to Project Manage the renovation himself in order to reduce costs and learn as much from the process as possible. And boy, did he learn! Below are some key findings.

Richard’s Key Learnings  – Post Construction / Renovation

  • The more you plan and prepare initially, the smoother the project will go.
  • Managing a project yourself requires significant time and effort, but it does help to ensure the end result is as aligned with your expectations as possible.
  • Do not be shy to communicate your ideas to your contractors – they are there to provide a service and should always try to realise your vision, whenever practically possible.


fix forward painting

Fix Forward painters hard at work.

Richard was incredibly happy with the standard of work delivered by Fix Forward, who had contractors working on bricklaying, joinery, tiling, plumbing and carpentry.

Handling the building was Fix Forward favourite Shepherd Mtyatya and his team. Shepherd was always available for a chat, whether in person or on the phone, and was meticulous in checking on the quality of work each day. All of the construction was completed to an incredibly high standard, and the team were more than happy to make alterations where requested. Check out a recent review of another of Shepherd’s projects here.

For all Richard’s carpentry needs, Yandisa Mpila took charge and ensured that the joinery was completed on time and according to specification. Richard was particularly concerned about a beautiful oak counter that he restored, so Yandisa and his team took great care in installing the counter in a way that both preserved and enhanced the wood.

Fix Forward plumber Marcus Sansvenga took care of all the tiling and plumbing throughout the house and received rave reviews from Richard. Hailed for being patient and professional, Marcus and his team took accountability for any inconsistencies and worked hand-in-hand with Richard to deliver a quality end product.

I would highly recommend Fix Forward to all family and friends looking to renovate or construct. They are professional and capable and made the experience of my own renovation as seamless as possible.” – Richard Thomas

Renovating your house? Starting a new build? Get A Quote!


1 reply

Trackbacks & Pingbacks

  1. […] family renovation provided the perfect opportunity to put Fix Forward to the test! Check out ‘Fix Forward Client Profile – Richard Thomas Pt 2‘ to see how we […]

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *