CAPE TOWN – In the second part of our series ‘Fix Forward Takes on Large Projects (Check out Part 1 here), this week we chat to recent client Bjorn Rudner, who was one of the first participants in our new service offering. We caught up with Bjorn to chat about his experience during the process.
How did you find out about Fix Forward?
It was actually just a simple Google search! I was impressed to find that Fix Forward takes accountability for their tradesmen’s work; it gave me comfort in making the decision without a recommendation. It’s really great to discover an organisation which has heart but also takes responsibility. In addition, I got many quotes and Fix Forward offered competitive prices which I found very reasonable.
Who was assigned to the job and how has the experience been so far?
Fanie Manjete, a tradesman with 15 years experience, was assigned to the project. He has a great team and I was impressed with how he stuck to the schedule brilliantly, which also made the job run pretty smoothly. I wanted to start off with a smaller project before I committed to the whole renovation of my home, so I let him do the bathroom project first which was not a small job either don’t get me wrong; we had to bash out walls, move plumbing etc. so I’m happy to report I was thoroughly impressed with it all!
Would you recommend FF to family & friends?
Most definitely! It’s tough to find organisations, or contractors for that matter, whom offer any sort of assurance. You hear horror stories so I just have to mention again that knowing FF takes responsibility for the people they represent and put forward is a huge game changer in the industry.
Was Fanie and his team water wise during the project?
Yes, absolutely! No using of the water hose to wash down driveways etc. And when the geyser needed emptying, it was poured straight into my garden.
Is there anything about the process you would change?
In all honesty, I really don’t have anything to pass on in this regard. Fanie and his team went above and beyond what was required. I’ll be using Fix Forward for the rest of my home renovations , so perhaps we can do a follow up later on this year!
Edit: Check out the follow up blog ‘Fix Forward Takes on Large Projects – Part 3′ where we caught up with Bjorn to discuss how things went since we last spoke.