WHO WE ARE

WHO WE ARE

What we do, and why we do it.

ABOUT US

Fix Forward, (formerly Trade-Mark) is a non-profit social enterprise dedicated to connecting homeowners and businesses wanting to renovate, with hand-picked quality tradespeople. Having seen first-hand how basic marketing resources and a good reference helped a struggling tradesman friend from Diepsloot secure work, Josh Cox established Fix Forward in 2012 to help others achieve similar success.

People wanting to renovate their home or office struggle to find quality, reliable tradespeople. At the same time, many of tradespeople from low-income communities lack the professional networks or access to effective marketing resources, and therefore struggle to secure contracts.

With Fix Forward’s assistance, skilled tradespeople with initiative are able to build successful businesses by connecting with potential customers. By selecting our tradespeople through a strict screening processes and holding them accountable for delivering an exceptional service Fix Forward ensures that our clients get the very best service.

SEE OUR IMPACT CASE STUDIES

Our Purpose

We aim to help build an equal and just society by creating opportunities for tradespeople from low-income communities to develop and thrive.

Our Three-fold Mission

Tradespeople

To provide opportunities for business skills development and personal growth and fair access to the market.

 

Clients

To provide a quality building service that gives people the opportunity to contribute to social upliftment.

 

Ourselves

To grow and live our passion and purpose through our work.

 

Fix Forward is a Public Benefit Organisation (PBO) and a registered Enterprise Development (ED) beneficiary. Read more about our Enterprise Development work.

Training Programme

We offer a holistic 12-month development programme to our tradespeople. The aim of the programme is to empower them with all of the skills and experience necessary to grow into successful, independent entrepreneurs.

There are three key components to the programme
E-LEARNING

We have developed 11 tailored modules of e-learning which are hosted on a platform designed for low-income users with limited data usage. The aim of the e-learning is to give tradespeople access to highly relevant. industry-specific content that equips them in the various aspects of the business, from marketing and pricing to financial and project management,

GROUP WORKSHOPS

Small group workshops create an environment where tradespeople are able to share learnings and experiences related to the themes of the e-learning, This ensures that they are able to integrate their learning from the e-learning within their specific context and stage of business development.

MENTORING

Our team provides ongoing one-on-mentoring that provides the tradespeople with tailored support to address the many challenges they face in growing their business, from effective quoting to conflict management.