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Herbert – Building a better future

“I got so much help from Fix Forward. Through Fix Forward I managed to register my business and learnt to do some marketing by myself. I also am able to interact with clients more confidently.” – Herbert

Meet Herbert, a professional painter, carpenter, and tiler.  He joined Fix Forward with our first intake of contractors in 2014 and is one of our longest standing contractors. It’s been a joy and pleasure watching Herbert grow alongside us over the past six years, and his success story epitomizes our goal here at Fix Forward.  With the help of Fix Forward Herbert was able to grow his business into the professional enterprise it is today.

Life before Fix Forward

“Before I joined Fix Forward I was just a painter just working by myself for day rates. Now I run a business and am an entrepreneur” says Herbert.

“Fix Forward helped me with so many things, especially with marketing. The marketing side helped me grow” says Herbert. And this is evidenced by Herbert’s sleek and professional website and social media pages. “I was also shown how to register my business” added Herbert.

Gaining confidence

Aside from the business skills learnt through the Fix Forward programme, Herbert notes that his biggest take away was his confidence.  “Fix Forward boosted my confidence.  They showed me that I could upgrade myself from being just a painter to a business, to an entrepreneur” says Herbert.  Herbert’s entrepreneurial spirit with a little help from us allows him now to not only support himself but to regularly employ a team of workers.

Helping others grow

“I strongly recommend Fix Forward to other contractors” says Herbert, who is not only interested in growth for himself, but wishes to see others flourish too.  “So far I have referred seven contractors that have joined Fix Forward”.

Client satisfaction

Herbert, like all our contractors, takes great pride in his work.  “I have never had a problem with a client” says Herbert.  This is evidenced by the overwhelmingly positive feedback that Herbert receives time and time again.  On a recent job Herbert scored a 10/10 rating and received the feedback below.

Customer feedback

“Herbert was one of 3 contractors who (all promptly) responded to my Fix Forward request for painters. I’d already seen some feedback on Herbert, so was pleasantly surprised when his quote came back the cheapest!

His team were with us for a little over a week. They always arrived on time and were very polite. Despite taking longer than they anticipated, Herbert didn’t exceed his quote and even offered to come back if any touch-ups were required.

I’m never keen to leave the house when we have tradesmen in, but with Herbert and his team I had complete confidence. We’ve since had Herbert back for 2 other jobs (one painting, one plastering) and we’ll likely have his team back for some tiling. I’d certainly recommend his services!

I’m grateful to Fix Forward for connecting us. Without them I’m certain I wouldn’t have found Herbert. Their RFQ process made it very simple to reach contractors quickly, and with confidence.” ~ Marc Morley

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