Renovating the building industry, one home pro at a time.
The inspiration behind
this Social Enterprise
“The inspiration to start Fix Forward came after I helped Simon, a friend from Diepsloot township,” explains Josh. “He runs a small business doing building renovations and asked me to write him a reference letter and make business cards for him. These simple tools, and the added credibility, enabled him to secure significantly more clients. I realised that similar support given to other home pros could have a real impact.”
CEO & Founder
Why use Fix Forward?
Driven by genuine social purpose, we are committed to changing lives through building a trustworthy community of expert home pros. By building into home pro businesses, we believe that they can offer a better overall service to their clients.
Home pros are mentored and trained in customer service to ensure that all jobs run smoothly and clients are put first in their projects.
The home pros we train are experienced in their fields and work hard to ensure that jobs are completed on time, within budget and to the highest possible standard.
Our loyal relationships with home pros and great customer reviews help keep our home pros responsible and accountable.
You get multiple quotes from your chosen home pros to compare and help you and the home pro arrive at a fair price for each job.
Supporting our home pros to develop and thrive
Small group workshops create an environment where home pros are exposed to industry-related learning content. The nature of the workshops is highly practical, with a view to the home pros gaining skills and information that can immediately be applied to help grow their business.
The home pros meet with a professional coach on a monthly basis, to unlock their potential to overcome obstacles and challenges in their personal and professional lives.
We pair our home pros with an experienced business mentor. The mentor assesses their business in detail during their monthly face-to-face sessions and provides insights and advice on areas for improvement.
What clients say about our home pros
Moffat, the painter we used from Fix Forward, did a great job. He was good natured and punctual and his labourers even helped me out with my guttering.
This was a great way to find a professional, reliable tradesman. Herbet communicated well and arrived on time as arranged. I can really suggest him and his team as good painters. Thank you!
It was very easy to use the Fix Forward platform and both contractors were great. They did what they said they would, when they would and demonstrated loads of initiative.
I contacted Fix Forward between Christmas and New Year, right in the middle of the builder's holiday but they had someone available to assist a couple of days later. The quote was very reasonable and the gate is standing as it should once again.